Work Experience

August 2021- present

Learning Content Developer
Skyllful

As a learning content developer at Skyllful, I create content for mobile simulations to support front-line workers’ learning and digital adoption. I also assist in creating knowledge base documentation to help content creators and users utilize the tool effectively. I aggregate and analyze data to improve learner outcomes and lesson materials.

November 2020-present

E-Learning Developer
TeachCast

As an e-learning developer at TeachCast, I help maintain a working content library through authoring and LMS administration. One of the primary projects was taking Adobe Captivate content built for desktop and ensuring that the packages displayed correctly on mobile. The updates also revisited the user experience and adjusted content for usability and accessibility.

April 2018- January 2020

Team Leader
TAL Education Group

From being an instructor, I moved into a leadership role as a team leader. I supervised the onboarding and development of instructors. I was responsible for maintaining team KPIs and communication.
Beyond a management role, I also had the opportunity to delve further into instructional design, especially with a workforce training focus. I created instructional materials, such as job aids. I also administered the learning management system, creating and uploading learning modules as well as managing users across six teams.

February 2007- July 2021

Online English as a Second Language Instructor
Self-Employed

I have had the opportunity to work with students from around the world, and I am honored to have been part of their “aha” moments. I’ve maintained accurate records and assisted in conducting assessments.